Support Diagnostics

Welcome to Microsoft Support Diagnostics. You can submit requests to run diagnostics from this site and view the results.

Diagnostic Packages

To create a new diagnostic session, select a diagnostic package from the list below
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  • 3467060231
    Session Name
    creating session
    Instructions to run
    On [Windows 7 or higher] or [Windows Server 2008 R2 or higher], follow the instructions below
    1. Make sure the computer is connected to the Internet
    2. Click on the start menu
    3. Type 'MSDT' in the search box, then select 'MSDT' from the programs list
    4. Type your support key in the space provided and click next
    5. Follow the onscreen instructions to run the diagnostics on this computer, or create a package for use on another computer
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